telm@rx - E-STORE PURCHASE INFORMATION, PURCHASE CONDITIONS

telm@rx e-Store is fully automated. All stock statuses displayed in the e-Store correspond to the actual state, and delivery times are real. Every day we do our best in order to ensure that your goods reach you within the promised delivery time.

WE WILL START TO PROCESS YOUR ORDER IMMEDIATELY, AND NORMALLY THE PACKAGE WILL REACH YOU ALREADY WITHIN 5 – 8 BUSINESS DAYS!



ORDERING


You can order our products either as a registered user or without registration. We have created a system that is both safe and convenient to use. 

ADD THE PRODUCT /PRODUCTS TO THE BASKET
PRESS “ORDER” BUTTON
FILL IN THE FIELDS, SELECT THE PREFERRED SHIPPING METHOD
PRESS “ORDER” BUTTON
SELECT THE PREFERRED PAYMENT METHOD



PAYMENT
 


After paying for the purchase make sure that you press the button “BACK TO THE MERCHANT”.

On our E-STORE page you can pay for your order quickly and securely using bank links.

We support the following bank links: Swedbank, SEB, Nordea Pank, Danske Bank, LHV Pank, Krediidipank, PayPal, VISA and MasterCard. Your order will be shipped when your payment is fully transferred to the bank account of Telmarx Invest OÜ.



DELIVERY BY SmartPost, POST24, Eesti Post post office, Eesti Post standard letter, “WILL COLLECT MYSELF”, international shipping worldwide. 


Itella Smartpost parcel terminal, cost: 1.50.-€ (Tracking of movement of goods, safe).
All purchases made every day before 5.00 pm are shipped on the same day, and the goods are delivered on the next day or within 3 business days. Goods can be shipped via SmartPost also on Saturdays and Sundays. NB! On state holidays there is no shipping/delivery. Additional information: www.smartpost.ee

POST24 parcel terminal, shipping cost: 2.-€ (Tracking of movement of goods, safe).
All purchases made every day before 5.00 pm are shipped on the same day, and the goods are delivered on the next day or within 3 business days. Goods can be shipped via Post24 also on Saturdays. NB! On state holidays there is no shipping/delivery. Additional information: www.post24.ee

Eesti Post post office, shipping cost: 2.-€ (Tracking of movement of goods, safe).
All purchases made every day before 5.00 pm are shipped on the same day, and the goods are delivered on the next day or within 3 business days. Goods can be shipped via Post24 also on Saturdays. NB! On state holidays there is no shipping/delivery. Additional information: www.post.ee

Eesti Post standard letter, shipping cost: 0.50-€ (No tracking of movement of goods).
If you select this shipping method, TelMaRX Invest OÜ bears no responsibility for delivery of the goods to the addressee !!! As a rule we ship the goods within the borders of the Republic of Estonia within 1-3 business days after transfer of the payment to the bank account of Telmarx Invest OÜ. NB! On state holidays there is no shipping/delivery. Additional information: www.post.ee 

ELS kuller, shipping cost: 3.-€ (Tracking of movement of goods, safe).
All purchases made every day before 5.00 pm are shipped on the same day, and the goods are delivered on the next day or within 3 business days. Goods can be shipped via Post24 also on Saturdays. NB! On state holidays there is no shipping/delivery. Additional information: www.post.ee

WILL COLLECT MYSELF, shipping cost: 0.-€
After the order arrives at our e-mail address we put the goods together. When the goods are ready to be handed over, our employee contracts and notifies you of that via telephone or e-mail. The ordered goods are handed over only to the person stated in the order upon presentation of a personal ID. NB! The goods are not handed over on Saturdays, Sundays and state holidays.

INTERNATIONAL SHIPPING worldwide, shipping cost: 5.-€ (Tracking of movement of goods, safe).
All purchases made every day before 5.00 pm are shipped on the same day, and the goods are delivered on the next day or within 3 business days. Goods can be shipped via Post24 also on Saturdays. NB! On state holidays there is no shipping/delivery. Additional information: www.post.ee



DATA PROTECTION

Telmarx Invest OÜ uses personal data only for completion of purchase orders. Telmarx Invest OÜ does not disclose your information to third parties, except for cases provided for by the law. We keep your e-mail 100% protected!



RIGHT OF WITHDRAWAL

The Customer has the right to withdraw from the completed purchase within 14 calendar days following transfer of the goods to the Customer. In order to do that the Customer must send the notice of withdrawal to the e-mail address (info@telmarx.ee ). In case of return of the goods the Customer is obliged to deliver the returned goods to the Merchant within 30 days after delivery of the notice of withdrawal and the wish to return the products to the Merchant. Costs related to return in the amount of up to 10€ (ten euros) are paid by the Customer (except where imperfections are discovered in the transferred product). In case of return of a product the Merchant transfers the amount paid for the product (except for shipping cost that the Customer paid for delivery) to the same bank account from which the respective payment was transferred to the Merchant, within 30 days following delivery of the returned product to the Merchant. In order to use the right of withdrawal the Customer must open packaging of the product carefully without damaging it, and to return the product together with the packaging. Return of the products that have been removed from the packaging is based on reasonable assessment.



CANCELLATION OF AN ORDER

If you have entered a wrong order or you wish to cancel an order, please send us an e-mail to info@telmarx.ee. If the invoice has not been paid within 10 calendar days following its submission, we cancel your purchase and the order. Before cancelling the order we will send a reminder message to your e-mail address.

COSTUMER SERVICE +372 6 843 843 - Mo-Fr 11:00-17:00 - telm@rx - your smart store